What we do

Support and Community

Diabetes NSW provides immediate, trusted information, advice and support for people living with diabetes and their families and carers. There are various ways people living with and at risk of diabetes can access this support including contacting the Customer Care Line on 1300 342 238, attending an information day (or workshop or event), or by dropping in to one of our Resource Centres.

Our community of over 48,000 members creates a sense of belonging, providing people the opportunity to share experiences and collaborate with their peers.

Diabetes NSW has an Ambassador Program, which currently includes approximately 30 members, covering a range of ages, who are living with diabetes.  Each ambassador has a unique, inspiring story to share and offers great support and encouragement for people who are newly diagnosed with diabetes.

Many of our ambassadors actively engage in our campaigns, are involved with the Community Awareness Speakers Program and provide comment to the media. If you are interested in the Ambassador Program or in becoming an ambassador for Diabetes NSW, contact the Customer Care Line on 1300 342 238.

Diabetes NSW currently has
44,000 members

Our Customer Care Line 1300 342 238
plays a crucial role in supporting our members

Health and Education Services

Diabetes NSW provides continuous educational health and well-being programmes designed to provide up-to-date knowledge and information to people living with diabetes, boosting their confidence and ability to live a healthy life.

We also deliver comprehensive diabetes education to allied health professionals who work in the primary and hospital settings.

Our prevention awareness activities, such as education, advice and support contribute to reduce both the development of diabetes and the complications of the disease in those already living with it.



Research and Advocacy

Diabetes NSW works across all levels of government to represent the views of our members in all types of public discussion.

As well as helping to prevent diabetes, its complications and improve people’s lives on a day-to-day basis, we support crucial research into finding better treatments and a cure for diabetes.

Diabetes NSW has supported the establishment of a dedicated, ground-breaking research programme looking to find better treatments for diabetes and eventually a cure. As a leading voice for people living with diabetes and their family and carers, we are well positioned to represent their views at all levels of government and in all types of public discussion.

If you have an issue you would like support with, please contact the Customer Care Line on 1300 342 238.