I’ve been diagnosed with diabetes, what do I do now?

A diabetes diagnosis can be unwelcome and overwhelming. For some it may bring on a range of emotions including anger, sadness, grief, denial, loss or fear. While for others the diagnosis may bring a sense of relief that they finally know what they are dealing with. These are all normal responses. The key is to remember that you are not alone and following the four steps below can help you to get on track following your diagnosis:

Step 1: Register with the NDSS
Step 2: Learn about diabetes and how to manage it
Step 3: Create a support network
Step 4: Set yourself some goals
There are
4 simple
steps to

You are not alone – and there are lots of people to help you!

Step 1: Register with the NDSS

The National Diabetes Services Scheme (NDSS) is a free program sponsored by the Australian Government. It subsidises the cost of blood glucose testing supplies and offers free needles and syringes to people who take insulin. It is available to all Australian residents who have been diagnosed with diabetes.

To register with the NDSS, you must fill in a form and have it signed by a doctor or a diabetes educator. For more information about registering with the NDSS including accessing the form, click here.

Step 2: Learn about diabetes and how to manage it

It’s really important for someone living with diabetes to understand how the condition affects your body and which health care professionals can help you manage your diabetes.

It’s also really important to stay up to date with your relevant health checks each year – your Annual Cycle of Care – to avoid serious complications and ensure long-term good health.

To understand how you to manage your diabetes attend education sessions, speak with your general practitioner (GP) or a diabetes educator.  They will help you understand blood glucose monitoring, healthy food choices, the importance of physical activity to make it easier for you to stay healthy.

Membership of Diabetes NSW & ACT, gives you access to health professionals, information and support. We want to help you feel empowered to take responsibility for your health, so you can live your best life every day.




Step 3: Create a support network

It’s important that you have people around you who are aware of your diagnosis and can offer you the support and care you need. Remember:

  • Everyone has different experiences with diabetes
  • Treatment recommendations are individual
  • Diabetes support groups are there to help you
  • Services are available to assist with important issues
  • Talk about your feelings – counselling may be helpful
  • Listen to loved one’s concerns – you could invite them to see your GP with you

Step 4: Set yourself some goals

Diabetes shouldn’t affect your goals in life, but you may have to do things slightly differently to overcome some of the challenges of diabetes. The key is to take it one step at a time.

For information and support call our Helpline on 1300 342238 and ask to speak with one of our diabetes educators. They are trained to help you set goals with realistic expectations, and will support you to move in the direction you choose to go.

Read the stories of some of Diabetes NSW & ACT’s Ambassadors here to see how they set themselves new goals. It may help provide you with some inspiration.

Diabetes NSW & ACT - Live your life